alice/ report error or defect

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ALICE: REPORT ERROR OR DEFECT

All buyers who wish to carry out an exchange or return have to submit an error/defect report.

Please note that returns are only applicable in the case where eligible replacements for exchange are no longer available. See more in our terms & conditions or buyer information.

Name:
Email:
Nature of Report:
Item of concern:
(item number and/or name)
Date of Receiving Item:
Brief Description:

**Buyers reporting defects may be asked to send in pictures of said defects, and should be prepared to do so